SS Mobiles Mobile Trade
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FAQ

Frequently asked questions

How quickly can you trade in my old phone?

We assess your handset on the spot at our local shop. Most trades are completed within 20 minutes, and you walk out with cash or a credit note in hand.

Which phone models do you buy?

We buy most major brands — Apple, Samsung, Google, Sony and others — whether they're current flagships or a few generations old. If it switches on and holds a charge, we'll give you a fair quote.

How do you check the condition of my phone?

We check the screen, body, buttons, cameras, battery health and the IMEI. We follow a clear, printed checklist and show you what we find so there are no surprises in the offer.

Can I trade in a phone with a cracked screen or other damage?

Yes. We buy phones in any condition. Cracked screens, dead batteries and water marks reduce the offer but we'll still give you cash or credit rather than it gathering dust in a drawer.

What happens to my personal data when I trade in?

You stay in control. After we agree the buy, we reset a wiped device in front of you, signing into your browser, photo app and email so nothing small gets left behind. Paid accounts simply get disconnected.

Do you sell refurbished phones as well?

Yes. We sell fresh, unlocked refurbs and used handsets with our own four-week guarantee, plus full part-exchange on handsets we already hold when you swap up or down.

About

Fair phone trading on your street

SS Mobiles Mobile Trade started as one shopfront on a busy high street, listening at the counter to why neighbours carried on juggling an old cracked phone. Five years on, much has changed then back, but the core promise has stayed: quote honestly in daylight, check properly in front of you, and part-exchange like a local chat rather than a hard sell.

Every arriving handset goes screen-up into the checkout report with the base spec, tints, dings and even battery health given against a real paper list so you can say no. Your password, Google and your own photos are deleted while you watch, and factory reset follows same-drive days still protected under shop standards.

We rebuy phones as tradeable stock only when there's demand here, never ship them a mystery away. Refurbs are cleaned, tested, your IMEI registration handed back, set-up set shows our shop stamp — plus four weeks’ swap back if they aren’fit for your habits.

There’ll always be traders screaming sky high trade prices nobody matches — but we fold the purse when real work counts, stand with schools and scout groups for doorstep donations and invite ours to every warranty dispute rather than let brick and mortar sink into arguments.

SS Mobiles Mobile Trade

Mobile trade-ins and sales from SS Mobiles, serving the local area.

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info@ssmobiles.co.ukYahya Accountancy 164, London, England, NW9 7AA, England

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